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Product

AI Receptionist for Barbershops and Hair Salons

Televa answers your business phone in your business's name, day or night, answers the caller's questions, and puts the appointment on your calendar — without you touching a headset.

What an AI receptionist is

An AI receptionist is software that answers incoming phone calls using speech recognition and a language model instead of a human. It talks with the caller in real time, asks the questions your office would ask, and takes action — booking an appointment, sending a text, or transferring the call to a person.

Televa is built specifically for appointment-based businesses: barbershops, independent barbers, hair salons, and similar studios. It answers using your business name and greeting, keeps your existing phone number through call forwarding, and works in English and Spanish.

How Televa handles a call

Every call follows the same basic path from ring to booked appointment.

  1. 1
    Call forwards to Televa

    Your existing number forwards to Televa when you don't pick up, or on every call if you choose. Callers never dial a different number.

  2. 2
    Televa answers immediately

    It answers in your business's name within one or two rings — no hold music, no voicemail.

  3. 3
    It answers their questions

    Services, pricing, availability, and walk-in policy, following the intake flow set up for your business.

  4. 4
    It checks your calendar

    For requests that fit your booking rules, Televa finds an open slot on your connected Google Calendar and books it directly.

  5. 5
    It escalates when needed

    If the caller needs a human, the situation is urgent, or Televa isn't confident it understood correctly, it transfers the call or flags it for callback.

  6. 6
    You get a text summary

    After the call, the owner or dispatcher gets an SMS with the caller's details and what was discussed or booked.

Core capabilities

  • Call answering, 24/7

    Answers every call, including nights, weekends, and holidays, in your business's name.

  • Simultaneous calls

    Handles more than one caller at the same time — no busy signal, no queue.

  • Service & pricing answers

    Answers questions from your service menu and price list using your intake setup.

  • Appointment booking

    Books directly onto a connected Google Calendar when the request matches your scheduling rules.

  • Call transfer and routing

    Escalates to you, a stylist, or another number based on rules you set.

  • SMS and MMS

    Sends and receives texts, including photos of a desired style or cut.

  • Voicemail-to-text

    Converts any missed voicemail into a text summary automatically.

  • After-hours coverage

    Answers calls outside business hours the same way it does during them.

  • Bilingual support

    Handles calls in English and Spanish.

Setup and pricing

Televa connects to your existing phone number through call forwarding — no new number, no hardware. Plans are $125, $199, and $299 per month depending on call volume and features, with a 3-week free trial. See the full breakdown on the pricing page.

Frequently asked questions

What is an AI receptionist?

Software that answers phone calls using speech recognition and a language model, talks with the caller like a receptionist would, and takes action such as booking an appointment or transferring the call.

Can Televa answer multiple calls at once?

Yes. Televa can answer several inbound calls simultaneously, so callers never hit a busy signal even during your busiest hours.

Can it book appointments?

Yes, directly onto a connected Google Calendar, as long as the job matches the booking rules configured for your business.

Can it transfer calls?

Yes. Televa can transfer or escalate a call to you, a technician, or an on-call number based on rules you set.

Can it send texts?

Yes, including SMS and MMS. It can text customers and sends the business owner a summary after each call.

Can it handle after-hours calls?

Yes. Televa answers the same way at 2 a.m. as it does at 2 p.m., which is when many shops currently rely on voicemail.

How does it handle uncertain or emergency calls?

When Televa isn't confident it understood a request, it transfers or flags it for a callback. For gas leaks, medical emergencies, or similar situations, it tells the caller to contact 911 or the appropriate emergency service.

What industries does it support?

Barbershops, independent barbers, hair salons, and similar appointment-based businesses, with intake flows tailored to each.

How much does an AI receptionist cost?

Televa's plans are $125, $199, or $299 per month depending on features and call volume, with a 3-week free trial.

Related reading

Try Televa free for 3 weeks

Televa answers every call in your business name, qualifies the job, books it, and texts you a summary. See plans and start a free trial.

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